Data Retention and Removal

Data Deletion Policy

At Kind Hearted Cleaners, we value your privacy and are committed to ensuring the security of your personal information. In accordance with our commitment to data protection and privacy, we have established the following policy for the deletion of personal data.

Requesting Data Deletion

If you wish to delete your personal data from our records, you have two options:

  1. Email Request:You may send a formal request for data deletion to our Data Protection Officer at privacy@kindheartedcleaners.com. Please include the following details in your email to facilitate the process:
    • Your full name
    • Contact information (email and phone number)
    • Description of the data you wish to delete
    • Reason for the deletion request

    Upon receipt of your request, we will verify your identity to ensure the security of your data. Once verified, we will process your request and confirm the deletion of your data within 30 days.

  2. Self-Service Account Deletion:If you have an online account with us, you can log in and delete your profile directly through our website. Follow these steps:
    1. Log in to your account on our website.
    2. Navigate to the “Account Settings” or “Profile Settings” section.
    3. Select the option to delete your account and follow the on-screen instructions.

    Once you have completed these steps, your account and all associated personal data will be permanently deleted from our systems.

Data Retention Policy

Kind Hearted Cleaners will retain your personal data only for as long as is necessary for the purposes set out in our Privacy Policy, or as required by applicable law. If you have requested the deletion of your data, we will ensure that your information is removed from our active databases and securely disposed of in accordance with our data retention practices.

Contact Us

If you have any questions or concerns regarding our Data Deletion Policy or if you need further assistance, please do not hesitate to contact us at privacy@kindheartedcleaners.com or call our customer service line at (844) 226-3443.

Thank you for choosing Kind Hearted Cleaners. We appreciate your trust and are committed to safeguarding your personal information.

Kinder Regards,
The Kind Hearted Cleaners Team

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